Only approved products
The public catalogue shows only products that are available or clearly marked as not yet orderable.
Customer service
Clear information about ordering, delivery, returns and contact.
International delivery
Only verified tracked routes are offered. The fee and delivery estimate are shown before payment.
Tracking and updates
A tracking link is shared as soon as the carrier has processed the shipment.
Transparent checkout
Review the product, address, delivery and final total before confirming payment.
Withdrawal and returns
Cooling-off period
EU consumers can withdraw within 14 days after receipt unless a statutory exception applies.
Return costs
Direct return costs are paid by the customer. For an incorrect, damaged or defective product, AbdeenShop assesses an appropriate remedy without return costs.
Returns address
Geuldal 152, 6718 NS Ede, Netherlands. Do not return an item without an order number and withdrawal notice.
Refund
After a valid withdrawal, payment is refunded within the statutory period. AbdeenShop may wait for receipt of the product or proof of return shipment.
Contact AbdeenShop
Always include the order number and the email address used for the order.
Business and returns address: Geuldal 152, 6718 NS Ede, Netherlands