Your information

Privacy policy

AbdeenShop uses only the information needed to handle your request, order, delivery and support. We do not sell personal information.

Information we collect

For a quotation request we collect your name, email address, optional telephone number and company name, product choice, quantity, delivery location, timing and project requirements.

Orders and payments

Stripe processes payment and billing information. AbdeenShop receives the order reference, payment status, contact information, selected configuration and delivery address needed to fulfil the order.

Storage and retention

Requests are stored server-side in the secured AbdeenShop database and remain available for up to two years for handling and accountability, unless a legal duty or active dispute requires longer retention.

Abuse protection

A temporary technical hash may be used to limit repeated misuse. The original IP address and user agent are not stored in the public quotation list.

Contact and receipts

We use your contact information to answer your request, send order or receipt information and provide delivery or support updates related to your purchase.

Purpose, sharing and your rights

We process request information to prepare a quotation at your request and order information to perform the purchase contract and meet legal obligations.

Service providers for hosting, database, email, payment and delivery process information only where needed for their role. Manufacturer or carrier information is shared only when necessary to fulfil or support an order.

Essential security and checkout technology is used to operate the site. Optional analytics is used only after consent through the privacy banner.

You may request access, correction, deletion, restriction, portability or object to certain processing where the law provides that right. You may also withdraw analytics consent at any time.

For privacy questions or requests, contact info@abdeen.nl. You may lodge a complaint with the Dutch Data Protection Authority or another competent supervisory authority.